Refund Policy
Last Updated:
Thank you for choosing Adel Reyad Software Engineering. We value your satisfaction and aim to ensure a positive experience. This policy explains the terms for refunds and cancellations.
1. Refund Period
Refund requests must be submitted within 7 days of the purchase date, provided the work has not yet started.
2. Non-Refundable Cases
- Services already delivered or partially executed.
- Custom digital products or software developed specifically for the client.
- Domain names, licenses, and third-party advertising spend once purchased.
- Monthly subscriptions that have been partially used.
3. Refund Process
- Request: Contact us via email with your order details. Requests are reviewed within 5 business days.
- Method: Approved refunds are processed to the original payment method within 7–14 business days.
4. Service Cancellation
Cancellations before work begins qualify for a full refund. Cancellations made after work has started will incur a deduction for the actual work completed.
5. Contact Us
For refund requests or inquiries, please contact:
Email: info@adelreyad.com
Website: https://adelreyad.com
Thank you for your trust in Adel Reyad Software Engineering.